Privacy Policy

Our Privacy Commitment
The goal of My Best Plan is to provide useful information and online tools to our users and to the public. To do this effectively, certain user data may be collected and/or reviewed so that we can understand our users and improve the quality of our service. Information about users and the public is used in different ways, as outlined below.

What Information We Collect
Our primary goal in collecting information is to allow us to provide services and features that are most likely to meet your needs, and to customize our service to make your experience more useful. Any personal information that we collect will be used only for our internal purposes, except as otherwise required by law or as disclosed to you in this Privacy Statement.

Information You Give Us
My Best Plan will not collect any personal information from you unless you provide it to us voluntarily. We may ask you to provide information including your name, address, telephone number, and email address. You may choose to provide information to us by answering surveys, voting in polls, subscribing to one of our services, or participating in online forums or communities. In addition, you may be asked to provide information related to your user experience at a participating venue or event, including for example information about your age, gender, family status, location, or other service specific data. If you opt not to provide such personal information, we may be unable to deliver certain features, information, or promotions to you that you request.

Non-personal, Aggregate and Statistical Data
My Best Plan may collect certain non-personal or aggregate data. For instance, when you use our service or visit one of our web sites, our web server may automatically recognize some non-personal information, including but not limited to the date and time you visited our site, the pages you visited, the referrer (the web site you came from), the type of browser you are using, the type of operating system you are using, and the domain name and address of your Internet service provider.

Email Addresses
If you provide an e-mail address to My Best Plan, you may contact My Best Plan to request that you receive no future email solicitations from us. We may, however, send you emails for other reasons such as responding to your requests for service or information or matters relative to your account.
Information from Other Sources

For reasons such as providing better product recommendations, information, or special offers that we think will interest you, we may receive information from other sources and add it to your information. The type of information we receive may include (but is not limited to) your name, address, telephone number, and more. We also may receive updated delivery and address information so that we can correct our records and deliver products and services to you more easily. Third party information may be added to or merged with the information that you have already provided to us.

How We Use Your Information

Personal Information
We may use your personal information to contact you. We may also use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted promotions. We believe these uses allow us to improve our site and better tailor it to meet our users’ needs.

We may share or exchange information about you with our promotional partners and member businesses to enhance the service and improve your user experience. We also reserve the right to transfer all of the information that we have collected, including personal information, in the event My Best Plan or substantially all of its assets are transferred through merger, acquisition, bankruptcy, or any other change of corporate control.

Non-personal, Aggregate and Statistical Data
My Best Plan may use web log information and other analytics data to help us design our applications and services, to identify popular features, and for other managerial purposes. Such data may also be used if necessary to help identify any person attempting to break into or damage our web site. We may share web log information with law enforcement agencies if we believe that we have evidence of a violation of computer security or related laws.

For Protection of My Best Plan and Others
We may release personal data, including account information, when we believe release is appropriate to comply with laws, regulations or judicial orders; or to protect the rights, property, or safety of My Best Plan, our clients, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

My Best Plan also reserves the right to share the information to respond to duly authorized information requests of governmental authorities or where required by law or regulation.

Children’s Privacy
My Best Plan believes that it is especially important to protect children’s privacy online. The My Best Plan applications are not directed at children and we do not knowingly collect personal information from children.

Data Security
My Best Plan is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal information from loss, misuse, or alteration.

Your Preferences
My Best Plan gives users the option to edit the personal information you have already given us and/or to remove your name from our roster, or unsubscribe from any email lists you have previously signed up for on our site. Users also may opt-out of receiving future mailings from My Best Plan. Please contact My Best Plan to modify your preferences.

Policy Changes
We reserve the right to make changes to this Privacy Statement from time to time. If at some time in the future, we wish to use your information for new unanticipated uses not previously disclosed in our Privacy Statement, we will post the policy changes to this section of our Privacy Statement to notify you of these changes and provide you with the ability to opt out of these new uses.

Your Acceptance of Our Privacy Practices
By using this application or web site, you signify your acceptance of this Privacy Statement, and that you will adhere to the terms and conditions posted on the web site. If you do not agree with any of these terms, please do not use this site or submit any personal information. This English version shall always prevail in case of conflicts between it and any translations of our Privacy Statement.

My Best Plan Privacy Policy for SMS Messaging

Effective Date: 12/12/24

Introduction
At My Best Plan, your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you opt into our SMS messaging program. By opting into our SMS service, you agree to the terms outlined below, which are in compliance with the latest 2024 regulations under the Telephone Consumer Protection Act (TCPA) and the Campaign Registry guidelines.

  1. Information We Collect

When you opt-in to receive SMS messages from us, we collect the following information:

Phone Number: The mobile number provided during the opt-in process.

Message Interaction Data: Includes information such as delivery status, response data, and message engagement rates.

Consent Data: We maintain records of when and how you provided consent to receive SMS messages, including the method of opt-in (e.g., web form, keyword, or verbal consent).

  1. How We Use Your Information

We use your information to:

Send text messages based on the preferences you indicated when opting in, such as promotional offers, updates, or alerts.

Ensure compliance with federal regulations, including the TCPA.

Monitor and improve our SMS services by tracking engagement metrics.

Your information will only be used for the purpose specified at the time of opt-in and will not be used to send unrelated messages.

  1. One-to-One Consent Requirement

In line with FCC regulations (March 2024), your SMS opt-in applies to communications from My Best Plan only. Your consent to receive SMS messages is specific to our company and does not extend to third-party businesses or affiliates unless explicitly stated and separately agreed upon.

  1. Message Frequency and Data Rates

You will receive no more than 10 messages per week. Please note that message and data rates may apply depending on your mobile carrier and plan. We encourage you to review your carrier's terms for more details on messaging fees.

  1. Opt-Out Instructions

You can opt out of our SMS service at any time by replying with “STOP” to any message you receive from us. Once you opt out, you will immediately cease receiving further messages unless you opt back in. For help, you can reply with “HELP” or contact us directly at customerservice@mybestplan.net or 713-784-7283, option 2.

  1. Data Sharing and Disclosure

We will never share or sell your information to third parties for marketing purposes without your explicit consent. We may, however, share your information with trusted third-party service providers for the purpose of facilitating SMS delivery (e.g., telecommunications providers). All such parties are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than SMS delivery.

In compliance with Do Not Call (DNC) Registry regulations (2024), you have the right to register your number with the National DNC Registry. If you are on the DNC Registry, we will not send you promotional SMS messages unless you have provided express consent to do so.

  1. Security of Your Information

We take reasonable measures to protect the information you provide from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data during transmission or storage.

  1. Record-Keeping and Proof of Consent

As required by the TCPA and Campaign Registry guidelines, we maintain records of all opt-ins and opt-outs, including timestamps and the method of consent. These records are kept securely and may be used to demonstrate compliance with regulatory requirements if needed.

  1. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated via SMS or on our website. Continued use of our SMS service after any changes indicates your acceptance of the revised policy. Please check back periodically to stay informed of any updates.

  1. Contact Us

If you have any questions about this Privacy Policy or wish to update your SMS preferences, you can contact us at:

Email: customerservice@mybestplan.net

Phone: 713-784-7283, option 2

Address: 3262 Westheimer Rd, Suite 211; Houston, TX 77098

Links:

Terms and Conditions: N/A

Privacy Policy: https://www.mybestplan.net/privacy-policy/

National Do Not Call Registry: https://www.donotcall.gov/

Key 2024 Compliance Elements:

One-to-One Consent: Consumers are only giving consent to receive messages from the specific business they opt into, not from multiple parties​

Clear Disclosures: The policy includes clear language about the nature of the messages, frequency, potential charges, and opt-out mechanisms​

Do Not Call Protections: The policy reflects the latest FCC guidance that DNC protections apply to SMS, making it clear that businesses must adhere to DNC regulations​

Data Sharing and Record-Keeping: Emphasizes the importance of maintaining proof of consent and clear guidelines on how data is shared for operational purposes.

This updated Privacy Policy example aligns with current 2024 TCPA and FCC guidelines, ensuring your business remains compliant while fostering transparency with consumers.

SMS Terms and Conditions

My Best Plan SMS Terms and Conditions

Effective Date: 12/12/24

  1. Introduction

By opting into the SMS program provided by My Best Plan, you agree to receive recurring text messages to the phone number you provided. These messages may include promotional offers, updates, and alerts related to our products and services. By participating, you agree to these Terms and Conditions, which comply with the Telephone Consumer Protection Act (TCPA) and the FCC’s 2024 guidelines.

  1. Opt-In Consent

In accordance with the 2024 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from My Best Plan only. Consent cannot be shared with other companies or third-party entities without your direct approval.

To join our SMS program, you may opt in through:

Web Form: By checking a clearly labeled box during the opt-in process.

Text-to-Join: By texting the specified keyword (e.g., "JOIN") to 713-784-7283.

Verbal or In-Person Consent: In certain cases, if allowed, your verbal consent can be captured and documented.

By opting in, you acknowledge that your consent to receive SMS messages is not a condition of any purchase. You may receive promotional or informational messages as specified at the time of opt-in.

  1. Message Frequency

The number of messages you receive will vary based on your interaction with our services, but you can expect no more than 10 messages per week. Message and data rates may apply depending on your mobile carrier and plan.

  1. Opt-Out Process

You can opt out of receiving SMS messages from My Best Plan at any time by replying with the word “STOP” to any text message you receive from us. Once you opt out, you will not receive any further messages unless you choose to opt back in. For assistance, you can reply “HELP” for further instructions or contact our support team directly at customerservice@mybestplan.net or 713-784-7283, option 2.

  1. Terms of Consent

By opting into this SMS program, you agree to receive SMS messages from My Best Plan in compliance with the TCPA and the FCC's 2024 guidelines. All messages will be logically and topically related to your interaction with our services and products.

Your consent is specific to My Best Plan, and it does not extend to third-party businesses or affiliates unless explicitly stated at the time of opt-in, as mandated by the FCC's one-to-one consent rule introduced in 2024.

  1. Privacy Policy

We take your privacy seriously. By opting into our SMS services, you agree to our Privacy Policy https://www.mybestplan.net/privacy-policy/, which explains how we collect, use, and protect your personal information. Your phone number and interaction data will only be used for the purposes of delivering the SMS messages outlined in this agreement.

  1. Message and Data Rates

Message and data rates may apply, depending on your mobile service provider and plan. My Best Plan is not responsible for any fees charged by your carrier for receiving or sending messages related to our service.

  1. Record-Keeping and Compliance

We maintain detailed records of when and how you provided consent to receive SMS messages. This includes storing opt-in and opt-out dates and timestamps. These records are maintained in compliance with TCPA regulations and may be used to demonstrate proof of consent if required.

  1. Changes to Terms and Conditions

My Best Plan reserves the right to modify or change these Terms and Conditions at any time. Any significant updates will be communicated via SMS or through our website. By continuing to use our SMS services after any changes, you agree to the revised Terms and Conditions.

  1. Disclaimers and Liability Limitations

My Best Plan is not responsible for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your mobile carrier and network provider. We cannot guarantee that SMS services will always be available in all areas.

  1. Contact Information

If you have any questions or concerns regarding these Terms and Conditions or the SMS service, please contact us at:

Email: customerservice@mybestplan.net

Phone: 713-784-7283, option 2

Address: 3262 Westheimer Rd, Suite 211; Houston, TX 77098

Links:

Terms and Conditions: N/A

Privacy Policy: https://www.mybestplan.net/privacy-policy/

Key 2024 Compliance Elements:

One-to-One Consent: Reflects the 2024 FCC regulation that requires explicit consent for messages from a single seller, preventing bundled consents for multiple parties​

Clear Disclosures: The template clearly outlines message frequency, data rates, opt-out mechanisms, and consent specifics as required by the TCPA​

Opt-Out Mechanisms: Clear opt-out instructions are provided, with immediate processing of opt-out requests, as required under current guidelines​

This updated Terms and Conditions template complies with the 2024 TCPA and FCC guidelines, ensuring that your SMS marketing practices are transparent, compliant, and user-friendly.

Revision December 12, 2024